COVID-19 apprentice support

This web page includes updates about what you can expect at the AMRC Training Centre from September 2020.

As the 2020-21 academic year begins, you may be wondering what learning at the AMRC Training Centre will look like. While at the moment it might be a bit different to what you were expecting, we are looking forward to the new academic year. We have been busy making preparations in line with the latest government guidelines and with your safety as our top priority.

We will monitor the situation daily to ensure we are following the latest government guidance and as we are sure you will understand, we may have to change our plans very quickly and we will keep you informed of any changing circumstances.
You can find the latest information about the centre operating status here >

Frequently asked questions for apprentices

Before you arrive

If you are unwell, displaying symptoms or sharing a household with someone who is unwell or displaying symptoms, please do not travel to the AMRC Training Centre.

Apprentices must follow the attendance procedure and inform us of your situation so that we can take appropriate action. 

You will need to:

  1. Contact the AMRC Training Centre at or call 0114 222 9958 as soon as possible
  2. Contact your employer and follow your companies absence procedure    

In line with the government guidance we will support the NHS track and trace service if a member of our community becomes ill.


If you need to use public transport to get to the AMRC Training Centre or your workplace, minimise the risk of you catching or transmitting the virus by wearing a face mask.  

Here is a link to the latest government guidance 

You should try to not share a vehicle with those outside your household or support bubble. If you need to do this, try to:

  • share the transport with the same people each time
  • keep to small groups of up to 6 people at any one time
  • open windows for ventilation
  • travel side by side or behind other people, rather than facing them, where seating arrangements allow
  • face away from each other
  • consider seating arrangements to maximise distance between people in the vehicle
  • clean your car between journeys using standard cleaning products - make sure you clean door handles and other areas that people may touch
  • ask the driver and passengers to wear a face covering

Here is a link to the latest government guidance 

In the AMRC Training Centre (all areas)

When you first arrive at the training centre you should go straight to your allocated classroom/workshop area.You can find this information on your personal timetable.

  • Returning students have already been sent their timetables via email.
  • First year students should expect to receive their timetables before their start date via email.

Students should follow social distancing guidelines at all times when in and around the training centre.

The following guidelines should be followed at all times in AMRC Training Centre:

Hand washing - we will continue to actively promote the government guidance on hand washing to help keep you safe. You should wash your hands:

  • when you get to training centre or arrive home
  • after you blow your nose, cough or sneeze
  • before you eat or handle food

You should wash your hands for 20 seconds, using soap and water or hand sanitiser.

Face masks - We have adopted a safety-first approach to the wearing of face masks and require staff and apprentices to wear masks in all communal areas such as the canteen, corridors, toilets, reception, lower atrium and during activities where social distancing of 2.0 metres cannot be adhered to.

If you are exempt from wearing a face covering then please let us know and provide us with the appropriate proof by emailing us at

You may be requested to wear masks in the classrooms and workshop if there is a student or tutor that is in a higher risk category. We know that you will support this and we appreciate your understanding and cooperation.

We ask that all students to bring their own masks with them to the training centre. 

Clean as you use - We ask that all apprentices support the ‘clean as you use’ system for equipment, to ensure that we adhere to safe working practices. This means if you use a machine or tool it is your responsibility to make sure it is cleaned and ready for the next person. We will provide the materials to do this.

Classroom guidelines

We have adopted a safety-first approach to producing timetables and rotas that ensures that we follow 2.0 metres social distancing guidance for classrooms, workshops and communal areas. 

Here are the procedures we have put in place to keep you safe:

  • We have ensured that routes for entry to and exit from the training centre are clear and follow social distancing measures at all times.
  • We have planned timetables to minimise the number of apprentices in the centre.
  • We are following government guidance to create ‘bubbles’ in the centre. Your bubble will be your group. Please stay in your bubble to help us to manage any potential outbreaks.
  • Where possible you and your group have been allocated a classroom on floor 1 or 2 and or an area in the workshop. We anticipate that some groups may need to move throughout the day to access specialist computers. We have put safe measures in place to support these situations.

Breaks and lunchtime guidelines

We have developed staggered breaks and lunch times to minimise the number of apprentices in the communal spaces at any one time. Our cleaning staff will ensure that tables and chairs are sanitised between each sitting. 

Here are the procedures that we expect you to follow:

  • You should bring in your own food, drink, cutlery and drinking utensils until the 2nd of November. We hope to reinstate a canteen service but will keep you posted on any changes.
  • Microwaves are available for you to heat up your food. We require that you clean the microwave before and after use.
  • The water fountains are in use but you must only fill bottles that have a fully detachable top. This needs to be removed before filling and replaced afterwards to ensure your mouth does not come into contact with surfaces that have touched the fountain.
  • Please do not sit in other apprentices’ cars during break and lunch times as this does not comply with rules on social distancing.
  • Please do not leave the training centre premises during the working day 8am - 4pm.

    How we will enforce the new guidance

    All apprentices will be made aware of our code of ethics, new guidance and expectations relating to COVID-19 on their induction or return to the training centre. 

    Your safety, well-being and learning is of paramount importance to us and to keep students, staff and their family’s safe, any apprentice not adhering to our guidelines will be asked to leave the building.


    We understand this is a difficult time for apprentices, our learner support team, who have expertise in dealing with mental health, are on hand to talk to if you are struggling. If you would like to speak to a member of the team, email or call 07548 153370.

    For more information, contact details and free external helplines, go to our Mental Wellbeing page.

    For many, food and other necessities have become more difficult to obtain, both physically in the shops and financially, due to the Covid-19 crisis. 

    Here is a list of food banks available to you if you are struggling during this time:

    List of Sheffield food banks.

    List of Rotherham food banks.

    List of Doncaster food banks.

    List of Chesterfield food banks.

    List of Barnsley food banks.

    List of Leeds North & West food banks.

    List of Leeds South & East food banks.

    Apprentices can also register with Amazon Prime Student for six months, for free. This gives you access to Amazon Prime Now, where you can browse Amazon Prime Now or a local shop and get food and household essentials delivered to your door on the same day.

    Contact Us

    Leave us with some details and we will provide you with more information.